Quality Management

Quality is the responsibility of every employee and must be developed and maintained to ensure a successful business venture. Supermaritime Group is committed to a policy of continual training and educational programs for all employees. The objective is to build meaningful and widespread employee involvement, teamwork, and personal satisfaction that result in a cooperative effort that produces a quality service or product within the framework of the competitive business market.

Quality Policy

Supermaritime Group’s success derives from a policy of providing superior services of unmatched value for clients the world over. It is Supermaritime Group’s Quality Policy to:
  • Continue to build on the established reputation of providing quality services and to continue being a leader in the development of processes and techniques for the vessel agency and maritime logistics industries and related businesses
  • Focus on uncompromising quality and consistency of purpose towards a continual and measurable quality improvement in all services provided
  • Ensure that overall operations, technical services, or products provided to clients are safe, technically superior, highly reliable, and easy to operate and maintain
  • Reward individual initiative and resourcefulness and promote independent thought and action in all work efforts
  • Adhere to the stated quality requirements as well as the quality philosophy outlined by the International Organization for Standardization (ISO) 9001-2008 Quality System

Responsibility

The Managing Director of the Supermaritime group, supported by his management team, is responsible for the content and interpretation of this policy. Questions regarding this policy statement may be directed to the Managing Director or any member of Supermaritime Group’s Management.

Contact

Supermaritime International B.V.
Global Sales & Operations Office

Visiting address
Stationsplein 45 A2-206
3013 AK Rotterdam
The Netherlands

Postal address
P.O. Box 29072
3001 GB Rotterdam
The Netherlands

tel.: +31 (0)10 2171 900
fax: +31 (0)10 2171 901
mail@supermaritime.com