Fraud warning

Please be aware that the management of the Supermaritime Group has recently seen an increase in fraudulent emails and letters sent to (potential) customers of our company, linking their fraudulent activities to fake non Supermaritime Group related websites.

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Quality Management

Focus on uncompromising quality and consistency in all services provided

Quality is the responsibility of every employee and must be developed and maintained to ensure a successful business venture. Supermaritime Group is committed to a policy of continual training and educational programs for all employees. The objective is to build meaningful and widespread employee involvement, teamwork, and personal satisfaction that result in a cooperative effort that produces a quality service or product within the framework of the competitive business market.

Quality Policy

Supermaritime Group’s success derives from a policy of providing superior services of unmatched value for clients the world over. It is Supermaritime Group’s Quality Policy to:

  • Continue to build on the established reputation of providing quality services and to continue being a leader in the development of processes and techniques for the vessel agency and maritime logistics industries and related businesses
  • Focus on uncompromising quality and consistency of purpose towards a continual and measurable quality improvement in all services provided
  • Ensure that overall operations, technical services, or products provided to clients are safe, technically superior, highly reliable, and easy to operate and maintain
  • Reward individual initiative and resourcefulness and promote independent thought and action in all work efforts
  • Adhere to the stated quality requirements as well as the quality philosophy outlined by the International Organization for Standardization (ISO) 9001-2015 Quality System

Responsibility

The Managing Director of the Supermaritime group, supported by his management team, is responsible for the content and interpretation of this policy. Questions regarding this policy statement may be directed to the Managing Director or any member of Supermaritime Group’s Management.